Returns & Exchanges
At BerkeyHome, we want you to be completely satisfied with your home essentials. If your purchase isn't a perfect fit, you can return or exchange eligible items within 30 days of delivery.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to send back.
Prepare the Package
Carefully pack your items in their original packaging, ensuring all hardware, manuals, and protective inserts are included.
Attach Shipping Label
Print the prepaid shipping label provided via email and securely affix it to the outside of your return box.
Receive Your Refund
Once our warehouse inspects the returned goods, we will issue a refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing